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(WJBK) - A Lincoln Park couple's baby died after a premature birth and cremated - but they're convinced the ashes they got are not their baby.
This family is convinced they got the wrong ashes from the funeral home that cremated their baby, receiving twice the amount of ashes they were expecting. First a warning, you may find some of the images disturbing.
The main questing they are asking, is why.
"I just wanted the ashes," said Kassandra Nowak. "And I just know going through all this I am not going to get them."
The family has a picture of tiny feet belonging to baby Novak. He would never get to use them, because he was delivered early at 17 weeks.
His parents named him Finn
Kassandra and Bryan Novak decided to cremate their baby after he died, but when they got the ashes they just felt something wasn't right.
"I was like I don't know if this is what I am supposed to be looking at," Kassandra said.
Kassandra sent the picture to a friend who happened to be in the funeral business - too much didn't make sense.
"Something has to be done because we know this is not her size," said Kristen Orme, a funeral professional.
"And they are not willing to do that at all," said Kassandra.
So they contacted FOX 2 and went over the documents with us. Their biggest concerns were that details kept changing, they say.
Like when the baby was picked up by the funeral home's documentation. The date they were given changing between August 26 to 22nd. The hospital has the 19th.
"There's just excuses," Kassandra Nowak said. "And different stories and nothing adds up."
But most of all they can't wrap their heads around how a baby that weighed 2 to 4 ounces could yield almost 8 ounces of ashes.
FOX 2 reached out to the owner of Michigan Memorial but he couldn't be reached today, but maintained the Novaks got the "correct ashes."
For them looking at the things belonging to Finn - a little hat, little blanket and little urn. They just want to know they have a little piece of him.
When FOX 2 spoke with Michigan Memorial's owner he reiterated he believes the family for the correct ashes. We spoke with the funeral director over the phone today he declined comment.
Henry Ford Health Systems told us this is a free service provided to families.