Over 43,000 printers recalled after reports of fire, overheating

More than 43,000 printers have been recalled in the U.S. because a metal part inside can dislodge and pose a fire risk. 

The U.S. Consumer Product Safety Commission said in a notice on Thursday that the recalled Lexmark specialty printers are used to print on paper, vinyl signs, banners and other plastics. 

Specialty printers recalled for fire risk

What we know:

The recall involves Lexmark specialty printers, models MS725dvn and MX725adve. The model numbers are located on the top cover and door of the printers. 

Model MX725dvn has a large multifunction sorter on the top of the printer, the notice said. The printers have a white front and black top and sides. The front of the printers are marked with "Lexmark" in black and the green Lexmark logo. 

The printers were sold online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. between June 2018 and November 2024 for between $1,000 and $4,200, according to the CPSC. 

The printers were sold by Lexmark International Inc., of Lexington, Kentucky, and manufactured in China. 

The backstory:

The CPSC said there were two reports of the printers overheating, including one reported fire. No damage or injuries have been reported.

By the numbers:

About 43,510 printers were recalled in the U.S., the CPSC said – and another 4,000 were sold in Canada. 

What's next:

Officials said consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel, according to the recall notice. 

Consumers can contact Lexmark toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@lexmark.com, or online at http://www.lexmark.com/recall or http://www.lexmark.com and click on "Recall" at the bottom of the page for more information.