Concrete customers feel abandoned by Brandon

A contractor is facing multiple accusations from dissatisfied customers, alleging that he abandoned construction projects without completing them. Now, civil legal action is being taken against him.

Don't badmouth this builder - he'll tell dad

Meet custom home builder Dave Nash. Some of Dave’s customers say he has an interesting customer service philosophy. "(He said) 'You can't do anything to me. My dad's a lawyer,'" Kelly said.